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What is Flitz?

Flitz is your gateway drug to the Bitcoin world.

  • Buy bitcoin instantly in Europe with a bank transfer or other payment method.
  • Your coins are withdrawable instantly over the Lightning Network.
  • Dollar-cost-average easily by setting a recurring bank transfer.
  • Explore the Lightning economy from our app.

We do not hold custody over your funds for longer than necessary. You can and should take custody of the funds as soon as they are available.

Which countries are supported?

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxemburg
  • Malta
  • The Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Norway
  • Switzerland
  • Iceland

How do I get started?

  • Install a Lightning wallet on your phone or computer (see ‘Which wallets are supported’ for a list of wallets).
  • Transfer funds using a bank transfer or another payment method. You can find the details under your “Account” tab. Make sure to also copy-and-paste the payment description.
  • As soon as we get your payment, you will get a notification that you can withdraw your bitcoin.
  • Open the app and click withdraw. Your wallet should open automatically.
  • After confirming in your wallet, you will receive your funds. Congratulations!

What information do we collect and why?

Because we are a regulated company in Belgium that convert euro to bitcoin on behalf of our customers, we collect the following information from our customers when they sign up:

  • E-mail
  • Full name
  • Country of residence

When you send us a bank transfer, we get this information as well, so giving us this information at sign-up time allows us to check this information, but you are not giving up information that would not be available to us anyway when you are using our platform.

What wallets are supported?

For the best user experience on mobile we recommend the following wallets:

For a full list of available wallets, see the Wallets section in the app.

Where can I spend my coins?

  • Buy from a rich collection of gift cards of well-known brands and merchants from Bitrefill. Some examples: Top up Uber(-Eats) credit, Bol.com, Amazon, …
  • Trade on Bitfinex, OKCoin or on LNMarkets
  • Feed chickens in Australia on https://pollofeed.com/
  • Buy Domino’s pizza in the US: https://ln.pizza
  • Play Lightnite, a Bitcoin-powered Fortnite-like game
  • Play Zebedee, a Bitcoin-powered gaming platform. Earn bitcoin while playing CSGO and other games.

For a full list of available merchants and services, see the Merchants section in the app.

What are the limits and the fees?

  • 1000 euro per month
  • Minimum transaction size: 20 euro
  • Maximum transaction size: 1000 euro

The fees are (at the moment) 1.5%. The BTC-EUR rate that you get is dependent on our upstream liquidity provider, but we will ensure you get a very sharp rate.

What if I don’t withdraw

Currently, nothing. But we are working on a system to encourage users to withdraw as soon as possible, because we do not want to hold your money for you.

How do the contacts work?

Where are contacts stored

When you add a Flitz contact, it is added in local storage on your phone. We do not hold your contact info server-side, so if you lose your phone or your data gets erased, you have to add your contacts again.

Add a contact

  • To add a Flitz contact, ask your contact for their Flitz ID. This is the same ID that you use as the description when you send us a SEPA payment.
  • To add a Strike contact, ask your contact for their Strike username.

Flitz Contacts

When you send money to a Flitz contact, you don’t send money to them directly but rather to us, Flitz Technologies. We immediately give the recipient a notification to let them know they have funds available to withdraw, which they can and should do immediately.

Strike Contacts

Strike is a bitcoin-native neo-bank, operating in the US and El Salvador. When you send money to a Strike contact, you send it directly from your phone to their Strike account. Flitz Technologies does not interfere in any way, as your phone speaks directly to Strike.

Limits

  • For sending money to Flitz Contacts, the limit is 50 euro per payment.
  • For sending money to Strike contacts, Strike’s own limits are in place.

Information shared

  • When you share your Flitz ID with people, they will see your profile picture and your first name.

Profile picture

You can change your profile picture on your account page.

Flitz